Check-in and check-out
On the day of arrival, your room is available from 2.30 p.m. If you expect to arrive later than 8.30 p.m., please let us know.
On the day of departure, we kindly request that you vacate your room by 11.00 a.m.
Late checkout is possible upon availability and at an extra cost of 30.00 euro per room.
Travel cancellation insurance
Sometimes circumstances may arise that stand between us and our well-deserved holidays. To avoid adding financial loss to the disappointment, we recommend you take out travel cancellation insurance at the time of booking. If you wish to avail yourself of this service, please contact us.
→ PDF Complete information "Europäische Reiseverischerung"-insurance
In the event of cancellation, the following conditions apply:
From 26th June till 18th September 2021 the following cancellation conditions will apply:
For winter 2021/2022 the following cancellation conditions will apply
Pets
Your dogs or cats are welcome. However, access to the spa area and dining room is not permitted.
The charge for pet occupancy is € 15.00 per day (pet food not included).