Travel cancellation insurance
Sometimes circumstances may arise that stand between us and our well-deserved holidays. To avoid adding financial loss to the disappointment, we recommend you take out travel cancellation insurance at the time of booking. If you wish to avail yourself of this service, please contact us.
→ PDF Complete information "Europäische Reiseverischerung"-insurance
In the event of cancellation, the following conditions apply:
Bookings for winter 20/21 may be cancelled free of charge up to one day prior to arrival.
From 26th June till 18th September 2021 the following cancellation conditions will apply:
- up to 2 weeks prior to arrival: free of charge
- up to 1 week prior to arrival: 70 % of the price
- last week prior to arrival 90% of the price
For winter 2021/2022 the following cancellation conditions will apply
- up to 2 months prior to arrival: free of charge
- up to 1 month prior to arrival: 40 % of the price
- up to 1 week prior to arrival: 70 % of the price
- last week prior to arrival 90% of the price
Pets
Your dogs or cats are welcome. However, access to the spa area and dining room is not permitted.
The charge for pet occupancy is 15.00 euro per day (pet food not included).