Travel cancellation insurance
Sometimes circumstances may arise that stand between us and our well-deserved holidays. To avoid adding financial loss to the disappointment, we recommend you take out travel cancellation insurance at the time of booking. If you wish to avail yourself of this service, please contact us.
- PDF Complete information "Europäische Reiseverischerung"-insurance
In the event of cancellation, the following conditions apply:
Until 18.12. bookings can be canceled for free until 1 week before arrival, less than a wek before arrival we charge a cancellation fee of 90%.
| for Winter 20/21 (starting 18.12) | | | |
|---|
| Up to 3 week prior to scheduled arrival | | | no cancellation Penalty |
| 3 to 1 weeks prior to arrival | | | 70 % |
| In the last week prior to arrival | | | 90 % |
| | | |
Pets
Your dogs or cats are welcome. However, access to the spa area and dining room is not permitted.
The charge for pet occupancy is 15.00 euro per day (pet food not included).
